- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Critical - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 24x7x6 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Service Response Time
- 6 Hour - Repair (distance from customer site - 50 miles)
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HPE 879512-B21, 879513-B21, 879514-B21, 879515-B21, 879516-B21, 879517-B21, 879517R-B21, P19562-291, P19562-B21, P19562R-B21, P19563-291, P19563-B21, P19563R-B21, P19564-291, P19564-B21, P19564R-B21, P35519-291, P35519-B21, P35520-291, P35520-B21, P37151-B21, R1G01A