- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Basic with Defective Media Retention - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- Remote Diagnosis
- New Releases Update
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- Next Business Day - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 3 Year
- Product Supported
- HPE 877619-001, 877619-031, 877619-291, 877619-371, 877619-421, 877619-AA1, 877619R-001, 877619R-371, 877619R-421, 877620-001, 877620-031, 877620-291, 877620-371, 877620-421, 877620-AA1, 877620R-001, 877620R-291, 877620R-371, 877620R-421, 877621-001