- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- https://www.hpe.com/au/
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Basic with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labour
- Service Description
- 9x5xNext Business Day
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- New Releases Update
- Remote Diagnosis
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- Next Business Day - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE K2R11A, K2R11AR, K2R12A, K2R12AR, K2R12SB, K2R13A, K2R13AR, K2R13SB, K2R14A, K2R14AR, K2R14SB, N9Y61A, Q0F47A, Q0F47AR, Q1J33A, Q1J33AR, Q1J34A, Q1J34AR