HP Care Pack - 3 Year - Service

  • Part: 1046153
$163.90

Availability

Always Available

  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com/au/
    • Brand Name
    • HP
    • Service Name
    • Care Pack
    • Product Type
    • Service

Replace failed hardware units quickly and conveniently with HP Services reliable Next Business Day Exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to on-site repair for HP products.

  • Service Information
    • Service Main Type
    • Exchange
    • Service Sub Type
    • Electronic and Physical
    • Service Description
    • 9x5xNext Business Day
    • Service Details
    • Remote problem diagnosis and support:
      HP Services works with you to isolate hardware problems and help with product installation, configuration, setup, and problem resolution.

      Next Business Day Exchange:
      If the problem cannot be resolved remotely, we replace your failed product with a new or equivalent-to-new product free of major cosmetic defects. Next Business Day Exchange delivery of replacement products is available for calls received before 2:00 pm local time. Your permanent replacement unit will be delivered by 3:00 pm local time.

      Standard business hours coverage:
      Remote telephone support is available 8:00 am-5:00 pm Monday through Friday, excluding holidays.

    • Provided Support
    • Configuration
    • Troubleshooting
    • Phone Support
    • Service Availability
    • 9 x 5
    • Service Response Time
    • Next Business Day
    • Service Location
    • On-site
    • Service Duration
    • 3 Year
    • Product Supported
    • HP ScanJet:

      • 8200
      • 8270
      • 8300